Support
We are here to help. Get in touch with the FarmakoMed team.
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Please do not include unnecessary sensitive medical information in your email.
What to include in your message
Including the following details helps us resolve your issue faster:
- Device type (e.g. Samsung Galaxy S22, Google Pixel 7)
- Android or iOS version
- FarmakoMed app version (visible in app Settings)
- A clear description of the issue or question
- Screenshots, if helpful and safe to share
Please do not attach documents, photos, or files containing sensitive health information unless strictly necessary.
Bug reports
Found something that is not working correctly? Let us know what happened and we will investigate.
Account and cloud questions
Questions about your account, Personal Plus or Family plan, billing, or sync? We can help.
Privacy and data requests
For requests related to your personal data — access, correction, export, or deletion — contact us. See also: Delete Account and Privacy Policy.
Beta feedback
Participating in the beta and have feedback? We read everything. Your input directly shapes what we build next.
Feature requests
Have an idea for a feature you would like to see in FarmakoMed? We would love to hear it.
Still have a question?
We are happy to help. Drop us an email and we will get back to you.
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